We're here to help. Find answers below or reach out โ we usually reply within 2 business days.
Have a question, bug report, or feedback? Send us an email and we'll get back to you as soon as we can.
Email SupportOr write to us directly: support@dreamyden.app
Your personalized story is ready in seconds, complete with original illustration and audio narration.
Free accounts can create 5 personalized stories per month. Your count resets automatically at the start of each month.
Dreamy Den Pro subscribers get unlimited stories, plus priority generation and early access to new features.
Tap Create Your Story after using your 5 free monthly stories, or open Settings โ Subscription at any time. You'll see a paywall offering Dreamy Den Pro Monthly for $7.99/month.
Subscriptions are processed through Apple and tied to your Apple ID. You can manage or cancel anytime in your iPhone Settings under Apple ID โ Subscriptions.
Your Pro features will remain active until the end of your current billing period.
Yes! You can add as many child profiles as you'd like. Each profile saves their own stories, and you can pick which child a story is for at the start of the wizard.
To add a profile, go to the Child Profiles tab in the bottom nav bar and tap + Add Child Profile.
Each story includes three things created just for your child: a unique written story, audio narration, and an original illustration. The text and audio are usually ready in a few seconds. The custom illustration takes a bit longer (around 30 seconds) and loads in the background while you read.
If a story or illustration doesn't load, please check your internet connection and try again. If the problem continues, email us.
On the sign-in screen, tap Tap here to reset next to "Forgot password?" Enter your email address and we'll send you a reset link. Open the link on your device, choose a new password, and you're back in.
Every Dreamy Den story is designed to be gentle, kid-friendly, and bedtime-safe. We avoid scary content, cliffhangers, and anything inappropriate for young listeners.
That said, since stories are AI-generated, we always recommend listening with your child the first time, especially for younger kids. If you ever see something that doesn't feel right, please let us know โ we take feedback seriously.
Generating new stories requires an internet connection. Once a story is created and saved to your library, you can re-read the text and view the illustration any time. Audio narration currently requires a connection to play.
Open Settings โ Notifications, toggle Push Notifications, then pick a reminder time and the days you'd like to be reminded. Tap Save when you're done.
You can delete your Dreamy Den account at any time from inside the app. Account deletion is permanent and will remove your account profile, child profiles, saved stories, and related account data from our servers.
To delete your account in the app:
If you need help, you can also email support@dreamyden.app from the email address you used to sign up with the subject line "Delete My Account". We can assist with account deletion requests as a secondary option.
Note: If you have an active Dreamy Den Pro subscription, please cancel it first in your iPhone Settings โ Apple ID โ Subscriptions. Subscriptions are managed by Apple and deleting your Dreamy Den account does not automatically cancel your Apple subscription.
We take kids' privacy seriously. Dreamy Den does not sell your data, and we don't show third-party ads. Story content and child profiles are tied to your account and only visible to you.
For full details, read our Privacy Policy.