End User License Agreement

1. AGREEMENT ACCEPTANCE

By downloading the Licensed Application from the Apple App Store or Google Play Store, and any updates thereto (as permitted by this License Agreement), You indicate that:

✓ You agree to be bound by all terms and conditions of this License Agreement

✓ You accept this License Agreement as a binding contract

✓ You have the legal authority to enter into this agreement (or your parent/guardian has consented if you are a minor)

The App Store or Google Play (the "Services") is referred to in this License Agreement as the "Service Provider."

2. SCOPE OF LICENSE

2.1 Grant of License

The Licensor grants You a limited, non-exclusive, non-transferable, revocable license to:

• Download and install the Dreamy Den App on your compatible device
• Use the App for personal, non-commercial purposes only
• Access features and content available in the App

2.2 License Restrictions

You may NOT:

• Copy, modify, or create derivative works of the App
• Reverse-engineer, disassemble, decompile, or attempt to derive the source code
• Rent, lease, or lend the App to others
• Transfer or sublicense the App
• Remove any intellectual property notices or labels
• Use the App for commercial purposes or to generate revenue
• Sell access to the App or its features
• Use the App in any way that violates applicable laws

2.3 Automatic Updates

The Licensor may provide automatic updates to the App. By accepting this License, You consent to such updates, which may modify features, fix bugs, or change the App's functionality.

3. SERVICE PROVIDER DISCLAIMER

The parties acknowledge that the Service Provider (Apple/Google) is not a party to this License Agreement and is not bound by any provisions or obligations, including:

• Warranty or liability for the App
• Maintenance and technical support
• Product liability or warranty claims
• Customer service or refund requests

• The App and all its content
• Maintenance, support, and updates
• Warranty and liability matters
• Customer service and technical support

You understand that your relationship for the App is directly with the Licensor, not the Service Provider.

4. TERMS & CONDITIONS COMPLIANCE

This License Agreement may not provide usage rules that conflict with the latest:

• Apple Media Services Terms and Conditions (for iOS): https://www.apple.com/legal/internet-services/itunes/us/terms.html
• Google Play Terms of Service (for Android): https://play.google.com/about/play-terms/

In the event of a conflict, the App Store/Play Store terms take precedence regarding:

• Payment processing and refunds
• Account security and authentication
• App distribution and delivery

All other matters are governed by this License Agreement.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Licensor's Ownership

The Licensor retains all right, title, and interest in and to:

• The Dreamy Den App (including source code, design, graphics, and user interface)
• All trademarks, service marks, and logos associated with Dreamy Den
• Algorithms, AI models, and machine learning systems
• Documentation and support materials
• Any derivative works or improvements

5.2 User Content License

By using the App to create stories, child profiles, and other content, You grant the Licensor a worldwide, non-exclusive, royalty-free license to:

• Generate and deliver your stories
• Improve and refine AI models using your story preferences (anonymized)
• Provide analytics and personalized recommendations
• Analyze user behavior to enhance the App

• Sell or license your stories to third parties
• Use your child profile information for marketing
• Share your personal data with advertisers or data brokers
• Publish your stories publicly without permission

5.3 Generated Content

Stories and illustrations generated through the App are:

• Licensed for personal, non-commercial use only
• Owned by the Licensor (software/AI component) and You (subject matter)
• Subject to the restrictions in this Agreement

You may not sell, distribute, or publish generated stories without explicit written consent from the Licensor.

6. WARRANTY DISCLAIMER

6.1 "As-Is" License

The Dreamy Den App is provided on an "AS-IS" and "AS-AVAILABLE" basis without any warranties, express or implied. The Licensor does not warrant that:

• The App will be free from errors, bugs, or interruptions
• The App will meet your expectations or specific requirements
• The App will be compatible with all devices or future OS versions
• Story content will be appropriate for all ages (parent responsibility)
• Features will remain unchanged or will be available indefinitely
• Third-party services (Firebase, Anthropic, Google Cloud TTS, Gemini) will always be available

6.2 Content Quality

• AI-generated stories are created by machine learning models and may contain errors, inconsistencies, or unexpected content
• The Licensor makes no guarantee regarding story quality, accuracy, or appropriateness
• Parents are solely responsible for reviewing stories before sharing with children
• The Licensor is not liable for inappropriate, offensive, or factually incorrect content

6.3 Exclusion of Warranties

To the maximum extent permitted by law, the Licensor disclaims all other warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement of third-party rights
• Quiet enjoyment
• Title
• Authority

7. LIMITATION OF LIABILITY

7.1 Exclusion of Damages

To the maximum extent permitted by applicable law, the Licensor shall not be liable for:

• Indirect damages (loss of profits, revenue, data, or business)
• Incidental damages (minor inconveniences or errors)
• Special damages (foreseeable but unusual losses)
• Consequential damages (damages resulting from App failure)
• Punitive damages (damages intended to punish)

This applies even if the Licensor has been advised of the possibility of such damages.

7.2 Liability Cap

The Licensor's total aggregate liability under this License Agreement shall not exceed:

• The amount You paid for the App in the past 12 months, or
• $0 USD (if You used the Free tier and paid nothing)

7.3 Exceptions

Some jurisdictions do not allow limitations on liability. If you live in such a jurisdiction, the above limitations may not apply to you. The Licensor's liability is limited to the maximum extent permitted by your local laws.

7.4 Your Sole Remedy

Your sole remedy for dissatisfaction with the App is to uninstall and stop using it. You may request a refund through the App Store or Play Store (subject to their refund policies).

8. THIRD-PARTY SERVICES & DEPENDENCIES

The App relies on third-party services. The Licensor is not responsible for:

• Outages or service interruptions from Firebase (Google Cloud)
• SMS delivery failures or delays from Twilio
• Payment processing issues from RevenueCat, Apple, or Google
• AI generation quality from Anthropic (Claude API)
• Audio narration quality from Google Cloud Text-to-Speech
• Illustration generation quality from Gemini (Google)
• Account access or data loss if third-party services are compromised

These services are used "as-is" with their own terms of service. You agree to comply with their respective terms.

9. INDEMNIFICATION

You agree to indemnify and hold harmless the Licensor, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the App in violation of this License Agreement
• Your violation of applicable laws or regulations
• Your infringement of third-party intellectual property rights
• Your misuse of child profile data or AI-generated content
• Claims by third parties related to your use of the App

10. TERMINATION

10.1 Termination by You

You may terminate this License Agreement by:

• Uninstalling the App from your device
• Deleting your account (if applicable)
• Ceasing all use of the App

10.2 Termination by Licensor

The Licensor may terminate this License Agreement and your access to the App immediately if:

• You materially breach any term of this Agreement
• You engage in abusive, harassing, or illegal behavior
• You attempt to reverse-engineer or hack the App
• You violate applicable laws while using the App
• You repeatedly violate content policies

10.3 Effect of Termination

Upon termination:

• Your license to use the App is immediately revoked
• You must uninstall the App and destroy any copies
• Sections 5, 6, 7, 8, 9, and 11 survive indefinitely
• You are not entitled to refunds for remaining subscription time

11. GOVERNING LAW & DISPUTE RESOLUTION

11.1 Governing Law

This License Agreement is governed by the laws of the State of Arizona, without regard to its conflict of law provisions.

11.2 Jurisdiction

You and the Licensor agree to submit to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona for any legal proceedings related to this License Agreement.

11.3 Dispute Resolution

Before pursuing formal legal action, both parties agree to attempt to resolve disputes through good-faith negotiation for 30 days. If unresolved, disputes may be escalated to binding arbitration or litigation.

12. MODIFICATIONS TO LICENSE AGREEMENT

The Licensor reserves the right to modify this License Agreement at any time. Changes are effective immediately upon posting to the App or the Company website.

Your continued use of the App after modifications constitutes your acceptance of the updated License Agreement.

We will notify you of material changes via:

• In-app notification
• Email to your registered address
• Update to the App (requiring acceptance before continued use)

13. SEVERABILITY

If any provision of this License Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

• That provision shall be severed
• The remaining provisions shall remain in full force and effect
• The severed provision shall be replaced with a valid provision that achieves the original intent as closely as possible

14. ENTIRE AGREEMENT

This License Agreement, together with our Terms of Service and Privacy Policy, constitutes the entire agreement between You and the Licensor regarding the App. This Agreement supersedes all prior agreements, understandings, and negotiations, whether written or oral.

15. CONTACT & SUPPORT

For questions about this License Agreement, contact:

📧 Email: support@dreamyden.app

📍 Address: 22424 S Ellsworth Loop Rd, Box 341
Queen Creek, AZ 85142

🌐 Website: www.dreamyden.app

16. ACKNOWLEDGMENT

✓ You have read and understood this License Agreement

✓ You accept all terms and conditions

✓ You understand the App is provided "as-is" with limited warranties

✓ You assume all risk associated with using the App

✓ You agree to indemnify the Licensor for your violations

ADDITIONAL NOTES FOR APP STORE COMPLIANCE

This EULA complies with:

• Apple App Store Requirements (per Apple's Standard License Agreement template)
• Google Play Store Requirements (per Google Play Policies)
• FTC Children's Privacy Rules (COPPA) — child data handled appropriately
• GDPR & CCPA — privacy practices disclosed in linked Privacy Policy

The Licensor is solely responsible for all App content and updates.